Challenges
1- Inconsistent controller scheme
The input controller scheme varied across the game, impacting the user experience.
1- Inconsistent controller scheme
The input controller scheme varied across the game, impacting the user experience.
2- Miscommunications between designers with Engineers and QA
Incorrect and unclear user flows confused engineers and QA, requiring constant guidance from UX designers.
3- Touchscreen vs Controller inputs
The complexity of the Transitioning a mobile game to a console platform controller led to unsatisfied interactions.
The complexity of the Transitioning a mobile game to a console platform controller led to unsatisfied interactions.
4- Accessibility issues
Multiple accessibility challenges were identified, when navigating multi-level menus, making it difficult for users to interact smoothly.
Multiple accessibility challenges were identified, when navigating multi-level menus, making it difficult for users to interact smoothly.
5- Impact on user satisfaction
The above issues resulted in a less-than-ideal experience for players.
The above issues resulted in a less-than-ideal experience for players.
Training the UX team to use standard user flow visual elements and create clear diagrams to improve communication across the design, engineering, and QA teams.
1- Define different regions to improve accessibility and reflect them in both the screenshots and user flow diagrams.
2- Add start and end points to each diagram, highlighting the initial focus of the screen and different regions.
3- Include controller input icons in the diagrams.
4- Document all possible interactions with other buttons at any point on the screen.
Created generalized and standardized interaction roles based on the type of menus and button bars, as well as their priority on the screen.